Missed the call.Kept the customer.

Newware answers the calls you can't. Every missed call gets a text back inside sixty seconds; the lead is qualified over SMS and lands in your inbox with a name, an address and a time — booked, not lost.

Book a demoCall the demo line

№ 1 — The missed-call editionWhat the call data saysAll figures industry averagesRead in two minutes


Leads won by whoever answers first78%

Business calls that go unanswered50%

Callers who try a competitor when you're slow80%

Connection odds after thirty minutes10× worse


The numbers

Five minutes is the whole game.

A lead that hears back within five minutes converts nine times more often than one left waiting half an hour. Newware's sixty-second text-back exists for exactly that window — it answers while the caller is still holding the phone.

Lead conversion by response time
Under 5 min
35%5–10 min
24%10–30 min
9%30+ min
4%
Under five minutes, one call in three becomes a job. Past thirty, one in twenty-five.
See it work

Call us. Hang up. Watch your phone.

The line below is Newware answering for a service company we made up. Call it, let it ring out, and the text-back lands on your phone before you've pocketed it. No form to fill in, no salesperson — the product is the demo.

(252) 663-0148

The demo line. It never answers — that's the point.

Not near a phone?
Your phone2:47 PM
CCCedar Creek Plumbing(252) 663-0148 · Text message

A homeowner is about to call — and get no answer. Press “Simulate the missed call.”

Scripted from a real Newware exchange; names changed.
How it works
1

Forward your line

Keep your number and your phone system. One forwarding rule sends the calls you can't take to your Newware number — landline, cell or VoIP, no hardware.

2

The text goes out in sixty seconds

The caller hears your greeting, leaves a voicemail or hangs up — and gets a text either way. If they left a message, the text refers to it, transcribed automatically.

3

The conversation qualifies itself

Once the caller replies YES, Newware asks what a good dispatcher would: what's wrong, where, how urgent. Take over the thread by hand whenever you want.

4

The lead lands booked

Job details, address, transcript and timing arrive in your inbox or CRM — a lead with a name and an appointment, not a voicemail to chase.

Compliance, printed in full
“Hi, this is Cedar Creek Plumbing — sorry we missed your call about the water heater. Want to carry on by text? Reply YES to opt in, or STOP to opt out.”
— the first message, word for word. Opt-in language and STOP instructions ride in every opening text, and the AI says nothing more until the caller replies YES. TCPA-compliant by construction, not by afterthought.

The next missed call is already dialing someone else.

A fifteen-minute demo gets a forwarding number wired to your line the same day. Or try the demo line first — call, hang up, and watch it work.

Book a demoCall the demo line — (252) 663-0148

Prefer to reach out directly? Call or text (719) 362-7471 or email michael@newware.co.

Newware · Missed-call text-back for service businesses. © 2026 · Demo line (252) 663-0148 · Conversion figures are industry response-time averages.